PayPal FAQ's

(Frequently asked questions)

  1. What is PayPal?
    PayPal is an online payment service used by businesses around the world that uses encryption software to allow users to make secure purchases over the internet.
  2. Do I need a PayPal account to use PayPal check out?
    No, just scroll down on the PayPal check out page and click 'Pay with card' to make payment.
  3. Do I need to enter my address details on the PayPal check out page?
    Yes, a billing address is required; this is important if making purchases of physical items such as DVD / Books as we will use this as the delivery address.
  4. Does it cost me anything to pay through PayPal?
    No, if you are paying within Australia there is no charge by PayPal or this site.
  5. Will my credit card details be saved on a website if using PayPal check out?
    If you use the 'Pay with card' option, then your details are not saved by PayPal. Details are only saved if you create an account with PayPal.
  6. Is PayPal secure?
    Yes. PayPal has an industry leading fraud prevention system to keep your information safe. When checking out with PayPal, we do not have access to any of your sensitive financial information.
  7. Can I make a purchase on this site without using PayPal?
    Physical items like books and DVD's can be ordered and purchased outside of PayPal. However, virtual items like the audiobooks must be purchased online via the PayPal check out so that these purchases can be electronically linked to your email.
  8. Should I create a PayPal account?
    That is a matter of personal choice. Creating an account allows you to make purchases online without the need to remember card details or have the card with you. You also have 'Buyer protection' for purchases made through PayPal.

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